What sports does Planner.coach support?
Planner.coach supports 20+ sports including soccer, basketball, hockey, football, rugby, lacrosse, volleyball, handball, tennis, field hockey, futsal, cricket, baseball, softball, water polo, netball, Australian rules football, and more. Each sport comes with accurate playing surfaces for the canvas editor and sport-specific drill categories.
Can I try Pro features before upgrading?
New accounts start on the Free plan, which includes core features like the canvas editor, session builder, and AI assistant (with 2,000 credits/month). This gives you a solid sense of the platform before you commit. When you're ready to unlock training programs, email reports, and higher limits, upgrade at any time from Settings > Billing. See Plans & Pricing for a full comparison.
What happens to my data if I cancel?
Nothing is deleted. When your paid subscription ends, your account reverts to the Free plan. All your activities, sessions, athletes, and other data remain in your account. Features beyond the Free tier become inaccessible, but your content is preserved. Resubscribe anytime to pick up where you left off.
How does the AI coaching assistant work?
The AI assistant is context-aware -- it knows your sport, your athletes, and the session you're working on. Ask it to generate drills, build session plans, suggest progressions, or create canvas diagrams. It can produce complete activities with visual diagrams on real playing surfaces. You can interact with it through the coach panel on any page. Each request consumes AI credits from your monthly allotment.
Can I use Planner.coach on mobile?
Yes. Planner.coach is a responsive web application that works in any modern browser on phones, tablets, and desktops. There's no separate app to install -- just visit planner.coach and log in. The canvas editor is optimized for touch input on tablets.
How do I share sessions with my assistant coaches?
Two options. You can generate a public share link for any session -- anyone with the link can view it without an account. For ongoing collaboration, upgrade to the Club plan and create a team. Team members see all shared data in real time with role-based permissions controlling who can view, edit, or manage content. Learn more about how teams work.
What's the difference between activities and sessions?
An activity is a single drill or exercise -- for example, a passing triangle or a defensive rotation. It can include a canvas diagram, coaching notes, equipment lists, and variations. A session is a complete practice plan made up of timed phases (warm-up, skill work, scrimmage, cool-down). You fill each phase with activities from your library to create a structured plan for the full practice.
What's the difference between a List and a Roster?
A List (formerly called a Group) is a flexible cohort of athletes — think "U12 forwards", "injured list", or "Sunday squad". Lists are loose tags: an athlete can belong to any number of them, and you use them to assign programs, send forms, and track attendance for several athletes at once.
A Roster is your formal squad-of-record for a season or competition. Unlike a List, a Roster carries squad-specific detail: each athlete has a shirt number and a playing position that belong to that roster, so the same athlete can sit in two squads with different numbers. Use Lists for everyday cohorts and Rosters for your match-day squad.
Do team members need their own paid plan?
No. When you create a team on the Club plan, your subscription covers feature access for the entire team. Members can join on a Free account and still use Club-tier features like training programs, athlete forms, and email reports while working in the team workspace. Their personal workspace continues to follow their own plan. AI credits in team mode are consumed from the team owner's pool. See Teams Overview for more details.
Can I see who in my team viewed an athlete or changed a session?
Yes. Every team workspace has an activity log that records what your staff are doing -- sessions created, athletes viewed, members joining, consents signed. Coaches and admins can filter, search, and export the log; sensitive categories like athlete access and consent are visible to admins only and are stamped with the actor's IP for safeguarding investigations. See the Team Activity Log guide for the full breakdown.
Can athletes access the platform?
Yes. Athletes can create their own accounts to view assigned training programs, fill out intake forms, and track their progress. Coaches control what athletes can see through program assignments and form sharing.
How do AI credits work?
Every AI interaction (generating a drill, building a session plan, answering a coaching question) consumes credits from your monthly allotment. Credits reset each billing cycle. If you need more, you can purchase credit packs at any time. In team mode, credits are consumed from the team owner's pool. See Credits Explained for the full breakdown.
Is there a calendar or schedule view?
Yes. Planner.coach includes a calendar view where you can schedule sessions, games, and other events. Pro and Club plans support recurring events. Learn more in the Calendar & Schedule View announcement.
Can the AI pick my lineup?
Yes, on the Club plan. Open the lineup builder from a game-day or tournament event and click Suggest lineup, or ask the AI assistant in chat ("Pick my lineup for Saturday"). The proposer returns units, a bench, and an unavailable list with per-slot reasoning that factors in recent minutes and availability. Nothing is applied automatically -- you review it on an Accept / Swap / Reject card first. The AI proposer has first-class support for soccer and ice / inline hockey; other sports can build lineups manually. The lineup builder itself is a Pro feature; the AI proposer requires Club. See Match-Day Lineups.
Does Planner.coach track match stats?
No. Planner.coach is a planning tool, not a stats product. The lineup builder can record how many minutes each athlete played in a fixture, but it doesn't track goals, assists, or results. Minutes are used purely for load and freshness planning -- so you (and the AI proposer) can see who needs a rest next time.
Can I track session attendance?
Yes. You can record attendance for each session and track participation over time. See the Session Attendance Tracking announcement for details.
Is athlete data encrypted?
Yes. Sensitive fields on every athlete profile -- date of birth, medical notes, email, phone, and emergency contact details -- are kept secure at rest, with the key held in a separate vault from the database. The same protection extends to guardian name, email, and phone on parental-consent records, individual athlete forms, and onboarding-pack sessions. Traffic between your browser and Planner.coach is encrypted in transit. See Data Security and Retention for the full breakdown.
How long is athlete data kept?
Athlete records are kept for six years after the last interaction, then removed automatically. Two warning emails are sent before any deletion -- one 14 days out and a reminder three days before -- so nothing disappears without notice. Any interaction with the record (an edit, a measurement, attendance) resets the clock. See Data Security and Retention for the full timeline.
What if I delete an athlete by mistake?
There is no undo. The Delete athlete (erase data) action wipes the profile, measurements, attendance history, and consent records in the same transaction, and we don't keep a recoverable copy. If you only want to take a player off the active roster -- not erase their history -- use Mark as Inactive on the athlete row instead; you can flip them back to active any time. Reach for the erase action only when you actually intend the data to be gone, for example a guardian Article 17 request.
Are there keyboard shortcuts?
Yes. Press Cmd+K on a Mac or Ctrl+K on Windows or Linux from any signed-in page to open the command palette. From there you can jump to any session, athlete, activity, or program by name, start a new one, switch between personal and team workspaces, or open the AI coach. It's available on every plan. See Keyboard Shortcuts for the full list of groups and tips.